App / Mobile
Every term in this glossary appears somewhere in our lobby, account dashboard or payment flow. We have written each definition in plain language so you can make quicker, more confident decisions — whether you are reading
Knowing what a word means before you click changes how you read a game screen. When you see 'volatility' next to a slot title, it tells you how often that game tends to pay out relative to
The lobby uses consistent language across game types, account pages and the cashier section. Each term family below maps to a specific place you will encounter it — so you know which definition to look up first depending on what screen you are on.
These terms appear on game info panels inside every slot and table title — RTP, volatility, paylines and multiplier. You will see them on titles from Pragmatic Play, CQ9 and Bigtime Gaming. Open a game, tap the info icon, and they are listed right there.
Asian handicap, over/under, decimal odds and match lines appear on every market card in our sportsbook. Cricket markets — IPL, BPL and international fixtures — use these labels the most. Read the odds format selector at the top of the sports page before placing anything.
Deposit, withdrawal, rollover, KYC and e-wallet are the terms you see in the cashier and account settings screens. When you add your bKash or Rocket number, the wallet section labels each field using these exact words — match them to the definitions below.
Turnover requirement, wagering contribution and validity period are the three conditions attached to any information. They appear in the terms panel next to each information. Reading those three items tells you precisely what is required before a balance becomes withdrawable.
These six terms appear most often when you browse slots, table games and live casino. Each definition is written to match the label you will see on the game screen or lobby info panel — no extra interpretation added.
RTP stands for Return to Player. It is the theoretical percentage of all wagered money a game returns to players over a large number of rounds.
House edge is the mathematical advantage the platform holds on any given game. It is the complement of RTP, the house edge is 4%. This edge is built into the game design, not applied by the operator after you play.
Volatility describes how a slot distributes its payouts. High volatility means fewer wins but larger amounts when they arrive. Low volatility means smaller wins appear more regularly. It is a design characteristic, not a payout promise, and is shown where the provider discloses it.
A wager or turnover requirement is the total betting amount you must complete before a bonus balance can be withdrawn. If a condition shows 10x on a 500 taka credit, you must place 5,000 taka in qualifying bets before the balance clears for withdrawal.
A jackpot is the largest prize category a slot game offers. Some slots have a fixed jackpot — a set maximum — while others have a prize pool that accumulates. The type and size depend entirely on the individual game's design, not on the platform.
A live dealer game streams a real human dealer from a studio to your screen. You place bets through the interface while watching the physical cards, wheel or dice i
These definitions cover the language you encounter in the sportsbook, the cashier and your account verification steps. They are distinct from game-mechanics terms and apply specifically to how markets are priced and how your account is managed.
Asian handicap removes the draw outcome by giving one team a head start or deficit before the match begins. It splits bets into two lines — for example, -0.
Over/under is a market where you predict whether a measurable outcome — runs in a cricket match, goals in a game — will be higher or lower than a set number. You are not predicting the winner; you are predicting the total relative to that line.
Rollover is another term for the turnover or wagering requirement attached to a credited balance.
An e-wallet is a mobile-based payment account — bKash and Rocket are the e-wallets we support. When you link your bKash or Rocket number in the cashier, the platform processes your deposit or withdrawal request through that mobile wallet rather than a bank card.
KYC stands for Know Your Customer. It is the identity verification step required before larger withdrawals or when the account flags an unusual activity pattern. You upload identification documents through the account settings page. The exact documents needed are listed in the verification section.
Decimal odds express the total return for every one unit you stake, including your original stake. Odds of 2.
Seeing a term defined once is useful. Seeing how it connects to an actual screen decision is more useful still. When you open a slot title — say, something from Bigtime Gaming's catalogue — the info panel typically shows RTP and volatility together.
Open any CQ9 or Bigtime Gaming title in the lobby and tap the information icon. Volatility is listed there alongside RTP where the provider exposes it. Use both figures together — not just one — before deciding how long a session you are planning.
On the Live Cricket Pitch market card, the handicap line sits directly beside the match odds. The handicap number adjusts the effective starting position of each team. Read it before the decimal figure so you know what outcome you are actually backing.
When you initiate a Rocket or bKash withdrawal above a certain threshold, the account may prompt a KYC step. The verification instructions are listed in your account settings under the identity section. Complete the fields shown there before the withdrawal can proceed.
Any active balance with a rollover condition shows its remaining requirement in the information panel inside your account. The figure updates after each qualifying bet. Check it against the game contribution percentage listed in the information's own terms before choosing which game to play.
If a label in the lobby or cashier does not match what you expect from the definitions here, our support routes are available directly from the site.
The live chat icon sits at the bottom-right of every page. Use it to ask about a specific term, a lobby label or a cashier field that does not match the
For questions tied to your account — KYC status, bKash wallet linking, rollover balance queries — use the email address published in the Contact section of the site. Include your account reference and the specific term or screen you are asking about.
The site's Help section contains published pages covering deposit and withdrawal steps for bKash and Rocket, account verification requirements and game category explanations. Browse there first for step-by-step process detail before contacting support directly.
These questions move from definitions to practical use — how each labelled feature actually works when you interact with it in your account or the lobby.
Open the game and look for the information or rules icon — usually a small 'i' or menu button on the title screen.
Log in and navigate to the information or bonus section of your account dashboard. Any active balance with a pending rollover requirement shows the remaining amount and the qualifying bet total. The figure updates after each eligible round or bet is settled.
Go to the cashier or deposit section in your account. Select bKash as the method, then enter your registered bKash mobile number and the deposit amount.
If the platform triggers a KYC check on your withdrawal, you will see a prompt in the account section with the documents required. Upload them through the identity verification page shown. Once reviewed, the withdrawal request moves to the next stage in the standard process.
Yes. The sportsbook has an odds format selector, usually accessible from the settings or display options within the sports section. Switch between decimal, fractional or other available formats there. Your selection applies to all visible markets while you remain in that session.
Fixed jackpot slots show a static maximum amount on the game card or info panel. Accumulating prize slots display a live counter that changes as other rounds are played acr